Aran Liu

1. Community
2. Zendesk Suite Q&A
3. Attachments are not attached to E-Mails sent via ticket comments

Happening today

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• Aran Liu
• Created September 06, 2023 05:24
• 0 votes

1. Support
2. ...
3. Ticket customization
4. Activating custom ticket statuses

Hi Dane, we also need to differentiate between Solved and Closed tickets. Just tagging you to make sure I'm in the loop. Can you keep me updated on this?Also, I think having different ticket status...

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• Aran Liu
• Edited February 07, 2023 02:18
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Feature request: Fix the loading issue in China

+1 Big problem, our customers in China cannot submit a request via our help center.

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• Aran Liu
• Created November 09, 2022 15:37
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Round Robin assignment

Chris Gough Interesting thing is, Zendesk sells for CRM has a round-robin function

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• Aran Liu
• Created August 05, 2022 02:55
• 0 votes