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Burim Ibrahimi

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Activity overview

Latest activity by Burim Ibrahimi
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    Burim Ibrahimi commented,

    1. Agent guide
    2. Ticket management
    3. Deleting tickets

    HelloI understand there is an option to manually delete a ticket.However, it is a bit tricky when it comes to "deleting tickets for multiple users".We have a case scenario where we will be deleting...

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    • Burim Ibrahimi
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    Burim Ibrahimi commented,

    1. Support
    2. ...
    3. Data exports or data uploads
    4. What are my ticket export options?

    Hey All I understand the .JSON export is the ONLY option if you need to export everything from Zendesk, that say to include ticket ID's / Subjects / Descriptions / Comments etc etc. basically every...

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    Burim Ibrahimi commented,

    1. Account
    2. ...
    3. Accounts and billing
    4. Managing payments

    Dear Support Team Does Zendesk support the payment per invoice/PO instead?If so, what is the process to get that setup?   Thanks

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