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Mor Gazith
Joined Nov 25, 2021
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Last activity Apr 04, 2024
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Latest activity by Mor Gazith
Mor Gazith created a post,
Post Feedback - Chat and Messaging (Chat)
We keep getting complaints from our customers that the zendesk chat widget attach button is not very user-friendly.
- It does not support pasting images directly
- It supports very limited set of file types ("Upload failed. File type is not supported")
- Specifically it doesn't support office files like word, excel, etc.
- It doesn't mention which file types are supported, so customers keep try and fail
Fixing all the above would make it much more useful.
Thanks!
Posted Apr 04, 2024 · Mor Gazith
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