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Mor Gazith's Avatar

Mor Gazith

Joined Nov 25, 2021

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Last activity Apr 04, 2024

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Latest activity by Mor Gazith

Mor Gazith created a post,

Post Feedback - Chat and Messaging (Chat)

We keep getting complaints from our customers that the zendesk chat widget attach button is not very user-friendly.

  1. It does not support pasting images directly
  2. It supports very limited set of file types ("Upload failed. File type is not supported")
  3. Specifically it doesn't support office files like word, excel, etc.
  4. It doesn't mention which file types are supported, so customers keep try and fail

Fixing all the above would make it much more useful.

 

Thanks!

Posted Apr 04, 2024 · Mor Gazith

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