OVO
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Recent activity by OVO-
and also for tags, can we add/grab 1 specific tag that is added into the ticket (for example we have 5 tags tagged into the ticket)?
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Hi team, Can we create a custom placeholders? We want to add data about customer's request such as block account, change phone number etc. We have that data field on Zendesk form that manually fill...
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Hi everyone, I'm trying to review my group's performance on this ticket handling matter. So I have 3 teams and when a ticket came to use, the ticket will be assigned to team A first then assigned ...