
Phil Gates
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Total activity24
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes15
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Activity overview
Latest activity by Phil Gates-
Phil Gates commented,
Like others, I have multiple Brands that need many of the same Articles, either translated, or just copied. Hand copying over 200 articles(not that many, but still) is quite the task. Please put th...
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Phil Gates commented,
How would I end a messaging session if a customer becomes abusive? If I solve the ticket, that does not stop them, as any reply opens it again. I would like for my agents to be able to end a messag...
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Phil Gates commented,
Nice Feature. Thanks! Question: I noticed activate and deactivate. Can you delete a custom status?
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Phil Gates commented,
Now Jan 2023. Would love to see article export to .pdf, or copy articles between brand Help Centers implemented. This is a common theme for users.