Phil Gates

Total activity

24
Last activity

October 26, 2023 14:08
Member since

August 25, 2022 13:48
Following

0 users
Followed by

1 user
Votes

15
Subscriptions

5

Activity overview

Latest activity by Phil Gates

Phil Gates commented, February 02, 2023 16:06
Like others, I have multiple Brands that need many of the same Articles, either translated, or just copied. Hand copying over 200 articles(not that many, but still) is quite the task. Please put th...
- View comment
- Phil Gates
- Created February 02, 2023 16:06
- 0 votes
Phil Gates commented, January 25, 2023 19:23
How would I end a messaging session if a customer becomes abusive? If I solve the ticket, that does not stop them, as any reply opens it again. I would like for my agents to be able to end a messag...
- View comment
- Phil Gates
- Created January 25, 2023 19:23
- 0 votes
Phil Gates commented, January 23, 2023 16:58
Nice Feature. Thanks! Question: I noticed activate and deactivate. Can you delete a custom status?
- View comment
- Phil Gates
- Created January 23, 2023 16:58
- 0 votes
Phil Gates commented, January 23, 2023 15:33
Now Jan 2023. Would love to see article export to .pdf, or copy articles between brand Help Centers implemented. This is a common theme for users.
- View comment
- Phil Gates
- Created January 23, 2023 15:33
- 2 votes

Powered by Zendesk