Phil Gates

Total activity

15
Last activity

February 02, 2023 16:06
Member since

August 25, 2022 13:48
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0 users
Followed by

1 user
Votes

7
Subscriptions

4

Activity overview

Latest activity by Phil Gates

Phil Gates commented, February 02, 2023 16:06
Like others, I have multiple Brands that need many of the same Articles, either translated, or just copied. Hand copying over 200 articles(not that many, but still) is quite the task. Please put th...
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- Phil Gates
- Created February 02, 2023 16:06
- 0 votes
Phil Gates commented, January 25, 2023 19:23
How would I end a messaging session if a customer becomes abusive? If I solve the ticket, that does not stop them, as any reply opens it again. I would like for my agents to be able to end a messag...
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- Phil Gates
- Created January 25, 2023 19:23
- 0 votes
Phil Gates commented, January 23, 2023 16:58
Nice Feature. Thanks! Question: I noticed activate and deactivate. Can you delete a custom status?
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- Phil Gates
- Created January 23, 2023 16:58
- 0 votes
Phil Gates commented, January 23, 2023 15:33
Now Jan 2023. Would love to see article export to .pdf, or copy articles between brand Help Centers implemented. This is a common theme for users.
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- Phil Gates
- Created January 23, 2023 15:33
- 2 votes

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