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Aishwarya Desai

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Activity overview

Latest activity by Aishwarya Desai
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    Aishwarya Desai commented,

    We had turned ON the sync for 2 days and later turned it OFF on our production environment in April. But I don't see anything in my Integration logs? I used to monitor in it in Integration logs bac...

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    Aishwarya Desai created a post,

    Zendesk Explore

    Answered

    We use Zendesk reports to report on agent weekly activity. I.e  1) how many tickets created? 2)how many set to solved? 3) How many tickets assigned/unassigned? 4) How many articles created, publish...

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    Aishwarya Desai created a post,

    Adding tags to multiple orgs

    Is there a way to bulk add a tag to organizations already existing in Zendesk? 

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    Aishwarya Desai commented,

    Hi, I am providing support to 2 separate products A and B. Suppose a customer is submitting a ticket, at first they select Product A or Product B then the next page would be form of 'How can we hel...