Recent searches


No recent searches

Jeff Robertson's Avatar

Jeff Robertson

Joined Oct 16, 2021

·

Last activity Oct 16, 2021

Following

0

Followers

0

Total activity

2

Votes

0

Subscription

1

ACTIVITY OVERVIEW

Latest activity by Jeff Robertson

Jeff Robertson commented,

CommentTicket automation and collaboration

FYI; there is a is in this article. It is in the second bullet point. it is uee opposed to see.

Adding followers to tickets automatically using business rules

You can add followers to tickets automatically using business rules (triggers, automations, and macros). This is done by adding action statements to the business rules.

These are actions you can use that are related to followers:

  • In triggers, use the Add follower action.
  • In automations, uee the Ticket: Add follower action.
  • In macros, use the Add follower action.

View comment · Posted Aug 30, 2021 · Jeff Robertson

0

Followers

0

Votes

0

Comments