Emily Riccardi
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Last activity
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Activity overview
Latest activity by Emily Riccardi-
Emily Riccardi commented,
Hi! I'm stilling learning my way around this and trying to figure out the best combination of rules to ensure we're reviewing higher-priority articles more frequently while others are reviewed mayb...
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Emily Riccardi commented,
My team is also seeing this on sporadic articles, I haven't yet figured out a pattern to the articles impacted. The published versions have content but the editor is suddenly blank. One difference...
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Emily Riccardi commented,
Aha! Yes, and that links to this article, which I think would solve the need here: https://support.zendesk.com/hc/en-us/articles/4408832673818Yeah, interesting this is reserved for Enterprise (we'r...
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Emily Riccardi created a post,
Feature request: "Save as Draft" option for published articles within Guide
Update: I think this feature for Guide Enterprise solves the need here, so updating the feature request to allow lower-level plans to do this. Seems like a pretty standard feature. (Thank you to Sa...