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Marc Lafortune's Avatar

Marc Lafortune

Joined Apr 19, 2024

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Last activity Apr 19, 2024

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Latest activity by Marc Lafortune

Marc Lafortune commented,

Community comment Feedback - Ticketing system (Support)

We need that feature, I agree with everyone else… Agent needs to know when a ticket get in to allow them the full SLA time to work on it properly. Please priorize this feature as most others already do it and have been doing it for a long time.

View comment · Posted Apr 19, 2024 · Marc Lafortune

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