Recent searches
No recent searches
Kav Chatha
Joined Jul 19, 2023
·
Last activity Sep 03, 2024
Following
0
Followers
0
Total activity
23
Votes
15
Subscriptions
4
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Kav Chatha
Kav Chatha commented,
Please can you provide update on business hours/business days for unsolved tickets?
View comment · Posted Sep 03, 2024 · Kav Chatha
0
Followers
0
Votes
0
Comments
Kav Chatha created a post,
For the Zendesk Support Email Addresses the Zendesk platform should notify Administrators if there are any fails in the settings to ensure that any issues with email records or forwarding can be by rectified by the team.
Posted Mar 07, 2024 · Kav Chatha
2
Followers
3
Votes
3
Comments
Kav Chatha commented,
Hi Zendesk
The upgrade to Agent Workspace is negatively impacting my team. In Zendesk support when we are typing in the text box if you start typing something in Public Reply and then decide to change to internal note the text disappears. This is extremely frustrating and time consuming as we have to remember the text and re type all the text again in the text box. Please can you ensure that the text/image stay in place when switching from public reply to internal note.
Best Regards
Kav
View comment · Posted Jul 26, 2023 · Kav Chatha
0
Followers
2
Votes
0
Comments
Kav Chatha created a post,
Hi Zendesk
The upgrade to Agent Workspace is negatively impacting my team. In Zendesk support when we are typing in the text box if you start typing something in Public Reply and then decide to change to internal note the text disappears. This is extremely frustrating and time consuming as we have to remember the text and re type all the text again in the text box. Please can you ensure that the text/image stay in place when switching from public reply to internal note.
Best Regards
Kav
Posted Jul 19, 2023 · Kav Chatha
1
Follower
4
Votes
1
Comment