Paolo Votta
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Last activity
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Activity overview
Latest activity by Paolo Votta-
Paolo Votta commented,
Hello and thank you for your help! The thing is that I need the community to be activated but only visible to internal agents in this moment. Later on I will try to extend it for a specific user se...
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Paolo Votta commented,
Hi everyone, Is it possible to hide the community button in the header of the homepage? We are in a testing phase and we do not want our end-users to see it for the moment. If possible could anyone...
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Paolo Votta commented,
Ok I was thinking exactly the same, so even I restrict the topics I cant restrict the community itself. It would be nice to have this possibility in the future. In the meantime I will try to figu...
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Paolo Votta commented,
Hello Tetiana, Thank you for your reply! I saw the article but what I need to do is different. I have different user-segments accessing the Help Centre. I want to offer to some of them the comm...
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Paolo Votta created a post,
Restrict Community feature to a user-segment
Hello everybody, I would like to test the community feature on our Zendesk Guide centre but in order to test and also for business reason I need to restrict the view of the community to a user-se...