Marleen de Smet
-
Total activity60
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes26
-
Subscriptions27
Comments
Recent activity by Marleen de Smet-
Hi all, We have an issue with the side conversations in the context panel. The formatting bar does not move while being scrolled after starting a new side conversation. If an agent has started ...
-
Neil Gloudemans did you ever find a solution for this problem? We have the same issue over here and I can't seem to fix it.
-
Hi Walter, That did the trick. Thank you!
-
Lou This might seem a bit forward but.. could you check my JSON code? We want to use a webhook to put data from a custom ticket field into a custom user field. The webhook works, and the JSON seem...
-
Hi Nicolas Feller, I'm a bit late to the party but I would like to understand more about your solution. If I understand this correctly the button will lead the customer to a website/form en there ...
-
We need this feature as well. Since light agents forward e-mails to our CS mail adresses we would like the ticket to re-open as soon as an e-mail has been received. Light agents only consult the ti...