
Marleen de Smet
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Recent activity by Marleen de Smet-
Hi Nicolas Feller, I'm a bit late to the party but I would like to understand more about your solution. If I understand this correctly the button will lead the customer to a website/form en there ...
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We need this feature as well. Since light agents forward e-mails to our CS mail adresses we would like the ticket to re-open as soon as an e-mail has been received. Light agents only consult the ti...
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Will the Lookup fields appear in XML exports? For example: if we link an end-user to multiple organisations and then make an export of our users, will this field be in the XML file?