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Sarah

Joined Oct 22, 2021

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Last activity Oct 18, 2024

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ACTIVITY OVERVIEW

Latest activity by Sarah

Sarah commented,

Community comment Feedback - Admin Center

Do you have any update on when this will be released yet?

View comment · Posted Oct 18, 2024 · Sarah

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Sarah commented,

CommentService Level Agreements (SLA), macros, and CSAT

Might want to mention that sorting macros "by usage" is not available unless you are on a Professional or Enterprise plan...

see Sorting the list of macros

View comment · Edited Feb 03, 2023 · Sarah

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Sarah commented,

Community comment Feedback - Ticketing system (Support)

I would like to ask for this feature to be brought back as well please. This was one of our main reasons to switch to Zendesk, so very disappointed to see this removed.

View comment · Posted Nov 16, 2021 · Sarah

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