James Flett

Total activity

28
Last activity

October 18, 2023 20:55
Member since

March 03, 2022 02:49
Following

0 users
Followed by

0 users
Votes

19
Subscriptions

5

Activity overview

Latest activity by James Flett

James Flett commented, January 30, 2023 00:13
Agree! Would make life much easier (and error prone) to have an option to select the default 'Visible to' settings to any user segment. That way, companies/individuals can decided whether to keep i...
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- James Flett
- Created January 30, 2023 00:13
- 0 votes
James Flett commented, July 28, 2022 23:21
We have the exact same issue, needing to create increasing multiples of user segments which has been getting out of hand. Maybe there's more to it, but the ability to have a Guide article visible t...
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- James Flett
- Created July 28, 2022 23:21
- 2 votes
James Flett created a post, July 08, 2022 03:24
Badges for Zendesk Internally (Not Only in Communities)
1. Community
2. Feedback - Help Center (Guide)
Hey! Zendesk Support pointed me here to raise my feature request, which has two parts: Allow Badges to be used in Zendesk for orgs not using Communities (e.g. internal) Assign Badges automatically...
- James Flett
- Created July 08, 2022 03:24
- 4 followers
- 1 comment
- 5 votes
James Flett commented, March 03, 2022 02:58
Also agree. We'd like to allow users to create and edit categories and sections in Zendesk Guide, however, only Zendesk Guide admins are able to. Therefore we either have to: Grant a large portion...
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- James Flett
- Created March 03, 2022 02:58
- 8 votes

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