James Flett
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Last activity
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Activity overview
Latest activity by James Flett-
James Flett commented,
We have the exact same issue, needing to create increasing multiples of user segments which has been getting out of hand. Maybe there's more to it, but the ability to have a Guide article visible t...
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James Flett created a post,
Badges for Zendesk Internally (Not Only in Communities)
Hey! Zendesk Support pointed me here to raise my feature request, which has two parts: Allow Badges to be used in Zendesk for orgs not using Communities (e.g. internal) Assign Badges automatically...
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James Flett commented,
Also agree. We'd like to allow users to create and edit categories and sections in Zendesk Guide, however, only Zendesk Guide admins are able to. Therefore we either have to: Grant a large portion...