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Jessica Chase

Joined Feb 02, 2022

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Last activity Nov 26, 2024

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ACTIVITY OVERVIEW

Latest activity by Jessica Chase

Jessica Chase commented,

Community comment Feedback - Ticketing system (Support)

Brett Bowser Thanks so much for sending that my way, looks like we aren't a best fit for the EAP since we haven't switched over to Agent Workspace. I will talk to my team about the lift and capacity we have to switch over. 

View comment · Posted Apr 29, 2022 · Jessica Chase

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Jessica Chase commented,

Community comment Feedback - Ticketing system (Support)

Barry Neary No, we are not in the EAP but would love to be. 

View comment · Posted Apr 28, 2022 · Jessica Chase

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Jessica Chase commented,

Community comment Feedback - Ticketing system (Support)

Hi Brett,

Thank you! Is the EAP closed? Are you saying that it's expected to go GA in June or the EAP is still going to be in progress in June? 

Thanks,

Jess

View comment · Posted Apr 27, 2022 · Jessica Chase

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Jessica Chase commented,

Community comment Feedback - Ticketing system (Support)

Are there any updates on the GA release for Round Robin ticket assignment?

View comment · Posted Mar 18, 2022 · Jessica Chase

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