Lindsay Horton
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Last activity
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Activity overview
Latest activity by Lindsay Horton-
Lindsay Horton commented,
Great article! Question for the Zendesk team... We recently integrated Zendesk into Salesforce to give our Sales team expanded visibility into the day-to-day operations. We noticed that within Sale...
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Lindsay Horton commented,
Jason, Thanks for the response. I ended up logging a ticket to have a ZD support associate review, and it seems that my agent may have been in a hold status (unknowingly) when we were conducting ou...
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Lindsay Horton commented,
My team is currently setting up and configuring ZD Talk. When agents are placing outbound calls when the end-user picks up the call, all that plays is music - the end-user can not hear our agents t...