Matt Creveling
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Total activity10
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Last activity
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Activity overview
Latest activity by Matt Creveling-
Matt Creveling commented,
I agree with Alex M - it's ridiculous that you can't use this functionality on an existing field. I created the field with just a few values to get the form / functionality setup. Now my only opt...
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Matt Creveling commented,
100% agree with this - doing most configuration actions in Zendesk opens up a ton of unwanted browser tabs. Why can't this be left up to the user if they want a new tab to be opened using their we...
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Matt Creveling commented,
I was going to respond and say that the ticket fields did not rearrange for the agent when we edited the form - they were still showing in the wrong order. Had to wait 10 minutes and refresh the p...