Simon
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Latest activity by Simon-
Simon commented,
Is there a report that show's how many times a particular macro has been used ? In summary form, I'd find this really helpful to track trends etc
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Simon commented,
Thanks for replying Jason, much appreciated.
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Simon commented,
Have searched through the help section but have yet been unable to find the answer. Is it possible to transfer calls from agents to other members of our organisation (like a Switchboard function) ?...