James Irwin
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Recent activity by James Irwin-
I wish to use two fields "Account Name" and "Territory" together to filter tickets. The problem is Zendesk will only allow you to filter by one field. Ideally we will have a drop down for Territor...
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The current setup works well for Primary Key type sync but our setup uses a Compound Key that uses name and territory which will causes objects of same name but different territory to share tickets...
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The current setup works well for Primary Key type sync but our setup uses a Compound Key that uses name and territory which will causes objects of same name but different territory to share tickets...
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The current setup works well for Primary Key type sync but our setup uses a Compound Key that uses name and territory which will causes objects of same name but different territory to share tickets...
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HeyDoes anyone know if we can use "Domains" for "Field matching" on "Account"? Due to how my salesforce org was set up it would be better to match "Domains" to data in my DB.
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I figured it out. It was an unsupported browser problem. Switched to FireFox and it worked.
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I’m currently trying to set up the Zendesk to salesforce integration and I've run into a problem. I followed the guide but when I drag and drop the “ZenDesk_Ticket_View” LWC I get the error “Your ...