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Ruth Wells's Avatar

Ruth Wells

Joined Jan 18, 2023

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Last activity Jan 18, 2023

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Ruth Wells commented,

CommentGeneral questions about live chat

OMG!!!! For a company whose sole existence is based on customer care, the utter lack of any way to reach a human or find a phone number or email is incredible. They are so incredibly unhelpful, I can only assume that they do not want to let anyone cancel their accounts for any reason. Does anyone know how to reach them to cancel? They should be ashamed of themselves!!!!!! I have wasted 2 hours trying to reach them to cancel. They should be given an award for the LEAST HELPFUL COMPANY ON EARTH!!!!!! DOES ANYONE KNOW HOW TO CANCEL AN ACCOUNT I HAVE BACK FROM WHEN THEY BOUGHT ZOPIM???? My "dashboard" and account area offer NO options to close account. HELP!!!!!!!

View comment · Posted Jan 18, 2023 · Ruth Wells

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