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Conny van der Hijden's Avatar

Conny van der Hijden

Joined Jan 02, 2024

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Last activity Jan 02, 2024

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Latest activity by Conny van der Hijden

Conny van der Hijden commented,

CommentZendesk Customer Support

n the beginning of last year we got a message from Zendesk that there had been an update and we had to log in again and changed our password,

Normally the log in page was orange like with a picture of a cup of coffie but now the inlog has a different look . When I log in on my laptop it works perfect. But when I log in on the APP Zendesk chat  on my phone it says wrong password and if I say forgot password it says: we have sent a password to your email adress, but nothing happens.   When I remove the app and download again via Playstore the same  happens. 

I use the same password as I use on my laptop

thanks for  helping 

 

 

So please can you tell me how I can get Zendesk working on my phone again? thank you and kind regards! 

View comment · Posted Jan 02, 2024 · Conny van der Hijden

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