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Bram Kolk

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Activity overview

Latest activity by Bram Kolk
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    Bram Kolk created a post,

    Wish to be able to add ticket access rights on brand/group level

    1. Community
    2. Feedback - Ticketing System (Support)

    I would like to have the possibility to give a specific number (group) of employees "full edit" rights for tickets in a specific brand where in the same time these employees have only "view" rights...

    • Bram Kolk
    • Created
    • 3 followers
    • 1 comment
    • 0 votes
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    Bram Kolk created a post,

    Edit access to tickets

    1. Community
    2. Zendesk Suite Q&A

    We have created a specific Brand for a specific group of tickets. We will have a specific group of staff employees who have edit access to the tickets with this Brand but who only have view access ...

    • Bram Kolk
    • Created
    • 4 followers
    • 1 comment
    • 0 votes