Recent searches
No recent searches

Caroline Åserød
Joined Dec 08, 2021
·
Last activity Feb 08, 2022
Following
0
Followers
0
Total activity
6
Votes
2
Subscriptions
2
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Caroline Åserød
Caroline Åserød created a post,
Today only predefined fields are available as chat trigger conditions. I wish fields/custom fields could be available as they are on ticket trigger conditions.
Posted Feb 08, 2022 · Caroline Åserød
3
Followers
5
Votes
3
Comments
Caroline Åserød commented,
We have set up the ticket sync and ticket view on case. But when the tickets sync, the owner of the ticket is automatically set to me i Salesforce, I guess because I was the one setting up the sync. We want the owner of the ticket in Zendesk to be the owner of the synced case i Salesforce. Is there an easy solution to this?
View comment · Posted Dec 08, 2021 · Caroline Åserød
0
Followers
0
Votes
0
Comments