Caroline Åserød
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Last activity
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Activity overview
Latest activity by Caroline Åserød-
Caroline Åserød created a post,
Allow fields as trigger condition
AnsweredToday only predefined fields are available as chat trigger conditions. I wish fields/custom fields could be available as they are on ticket trigger conditions.
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Caroline Åserød commented,
We have set up the ticket sync and ticket view on case. But when the tickets sync, the owner of the ticket is automatically set to me i Salesforce, I guess because I was the one setting up the sync...