Alexan
-
Total activity23
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes7
-
Subscriptions8
Activity overview
Latest activity by Alexan-
Alexan commented,
I too would love to have the feature to view reporting on up/down votes changes month over month
-
Alexan commented,
Some issues i have when testing Light Agents to handle internal escalations from my primary agents1. Im having issues to allow the primary agent (paid agent in zendesk) to see in their View wheneve...
-
Alexan created a post,
JWT authentication with Messaging SDK
Previously when we used LiveChat legacy SDK, we had the following working well for us such as:1. customer details (Name/Email/Phone) were being pushed into a chat ticket for a logged in user on our...
-
Alexan commented,
I am having some issues to get data for the % of users who are selecting the "transfer to agent" option in our flow builder. I tried using "count" with the keyword of "Or, chat with an agent" but i...
-
Alexan commented,
+1 we also need to add in Malay as language option for botflow
-
Alexan commented,
+1000. The current botflow configuration is so limited.We'd need a botflow option to add a step option as a link, and also option to add a step to go back to 1st flow (main menu)
-
Alexan commented,
Yes its still an issue for me Christopher Kennedy. Thanks for sharing that link. We're currently troubleshooting via ticket #10596810
-
Alexan commented,
+1. Im facing similar issue for iOS push notification on Messaging. it works for Android but not iOS