Alexan

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14
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September 14, 2022 04:55
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June 07, 2022 12:47
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Activity overview

Latest activity by Alexan

Alexan created a post, September 12, 2022 11:05
JWT authentication with Messaging SDK
1. Community
2. Zendesk SDKs
Previously when we used LiveChat legacy SDK, we had the following working well for us such as:1. customer details (Name/Email/Phone) were being pushed into a chat ticket for a logged in user on our...
- Alexan
- Created September 12, 2022 11:05
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- 0 votes
Alexan commented, August 08, 2022 11:00
I am having some issues to get data for the % of users who are selecting the "transfer to agent" option in our flow builder. I tried using "count" with the keyword of "Or, chat with an agent" but i...
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- Alexan
- Created August 08, 2022 11:00
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Alexan commented, August 05, 2022 04:49
+1 we also need to add in Malay as language option for botflow
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- Alexan
- Created August 05, 2022 04:49
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Alexan commented, August 05, 2022 04:45
+1000. The current botflow configuration is so limited.We'd need a botflow option to add a step option as a link, and also option to add a step to go back to 1st flow (main menu)
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- Alexan
- Created August 05, 2022 04:45
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Alexan commented, July 21, 2022 01:41
Yes its still an issue for me Christopher Kennedy. Thanks for sharing that link. We're currently troubleshooting via ticket #10596810
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- Alexan
- Created July 21, 2022 01:41
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Alexan commented, July 18, 2022 06:03
+1. Im facing similar issue for iOS push notification on Messaging. it works for Android but not iOS
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- Alexan
- Created July 18, 2022 06:03
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