Naledi

1. Apps and integrations
2. ...
3. Slack integration
4. Understanding, installing, and configuring the Slack for Zendesk Support integration

Hello, I'm trying to edit the Slack-Zendesk integration so that we can receive notifications in the Slack channel when user's re-open tickets by responding to tickets i.e. if the ticket is in Pendi...

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• Naledi
• Created September 15, 2022 18:38
• 0 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Explore Metric Addition - Down Vote, Up Vote, Total Votes

Hello, I want to see a list of every downvoted articles and to be able to view this by month and quarter. Could you please provide me with instructions on how to do so.

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• Naledi
• Created August 03, 2022 14:32
• 1 vote