Cheng-Chung Wu

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Feature Request: reports an key configuration parameters

Totally agree. It should offer more flexible option to create the report in Explore

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• Cheng-Chung Wu
• Created June 07, 2022 15:07
• 0 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Report on Received At Email Address

+1 great to have this feature soon

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• Cheng-Chung Wu
• Created June 07, 2022 15:02
• 2 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Holiday Schedules - Early Release

Hi, would be great hear any update!

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• Cheng-Chung Wu
• Created June 07, 2022 14:58
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Customize search results columns

Any update on this request?

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• Cheng-Chung Wu
• Created June 07, 2022 14:57
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Feature Request: additional agent attributes placeholders for brand signatures

It's really a great feature to help us to manage our cases.

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• Cheng-Chung Wu
• Created June 07, 2022 14:55
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Multiple Agent Signature - Out of box

That's a great idea

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• Cheng-Chung Wu
• Created June 07, 2022 14:51
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Feature Request: HTML or Rich Text Editor for Signatures

It will help a lot. Please make it happen.

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• Cheng-Chung Wu
• Created June 07, 2022 14:50
• 0 votes

1. Community
2. Feedback - Admin Center
3. New Admin Center - automatic redirect

That's great to hear that this change is on the way!

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• Cheng-Chung Wu
• Created June 07, 2022 14:44
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Feature Request: Suspended ticket View - limit access to admins

Totally agree. Admins should have the opportunity to grant this permission for the other roles.

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• Cheng-Chung Wu
• Created June 07, 2022 14:40
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Product Feedback: Suspended tickets View

Same here - please let us know if this feature is in the roadmap 

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• Cheng-Chung Wu
• Created June 07, 2022 14:38
• 0 votes