Orlando C
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Total activity15
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Last activity
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Activity overview
Latest activity by Orlando C-
Orlando C commented,
This request was closed and merged into request #10696444 "Conversation: Setting up ticket ...".
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Orlando C commented,
Hi Clem Wilson, I took over the support request that you opened for this inquiry. To avoid confusion, I will be merging this to the already existing support request and we can continue our conversa...
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Orlando C commented,
Hi Zandra,Orlando here jumping into this post to answer your inquiry. If the conversation started in Messaging channel, it is expected that the default mode will always be Messaging even if the age...
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Orlando C commented,
Hi DanielleI created a ticket for your use case so we can further investigate your issue. Please check your email and we can start working on this together. Thank you!
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Orlando C commented,
Hi Lupita, You can put your domain on your allowlist to prevent this issue from happening. You can have a look at this article about Using the allowlist and blocklist to control access to Zendesk S...
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Orlando C commented,
This request was closed and merged into request #9804855 "Request created from: Enabling a...".
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Orlando C commented,
Hi Luisa, I've created a ticket #9804855 so I can assist you further with your concern. Thank you!
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Orlando C commented,
Hi Anton, Thank you for that question. The default country code cannot be changed as the Support interface and Twilio backend design defaults the country code to US country code +1 if your phone n...