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Dylan Douglas
Joined Nov 01, 2021
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Last activity Mar 23, 2023
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Latest activity by Dylan Douglas
Dylan Douglas commented,
Community comment Feedback - Help Center (Guide)
There is no logged event on a ticket in cases where the Rapid Resolve pop-up is used to solve a ticket. This means that you can't report on how successful it is or set any triggers/automations based on it. This behaviour should be added.
This would be great for reporting and views
View comment · Edited Sep 12, 2022 · Dylan Douglas
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