Jeremy Long

1. Agent guide
2. Customer management and profiles
3. Suspending a user

How do I suspend all users from an Organization who is no longer a customer? I don't any functionality that would allow this behavior.

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• Jeremy Long
• Created December 21, 2021 17:52
• 0 votes

1. Apps and integrations
2. ...
3. Salesforce integration
4. Using Ticket View in Salesforce

Is it possible to specify a default form or to tag tickets that are created from within Salesforce? I don't see any indication of where the ticket came from. Also, why isn't the submitter at least ...

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• Jeremy Long
• Edited December 09, 2021 21:18
• 0 votes