Fiona

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Explore - Dashboard Email Delivery options

Will it be a service included with Explore Professional?

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• Fiona
• Created January 28, 2020 00:05
• 0 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Explore - Dashboard Email Delivery options

Hi - is there an update on being able to send dashboards externally?

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• Fiona
• Created January 27, 2020 23:00
• 0 votes

1. Community
2. Zendesk on Suite best practices
3. Zendesk on Zendesk: Bump Bump Solve

This is great! I had something similar and simpler set up, but now I might upgrade to this style! Quick maths question: if it's set to > 72 business hours, wouldn't that be 9 business days (assumin...

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• Fiona
• Created July 22, 2019 22:57
• 0 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Will Explore include actual ticket comments?

+1 - would love to be able to pull internal or public comments from tickets with a particular tag

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• Fiona
• Created June 13, 2019 18:22
• 4 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Explore Datasets

I would like to have datasets for Guide available in Explore - I'd like to know the following: - How long people spend on one article page - Which articles lead to ticket creation - Which search te...

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• Fiona
• Created June 07, 2019 15:54
• 9 votes