Niklas

Hi,

I'm using Incremental ticket grabs and it's working as expected (api/v2/incremental/tickets.json).

I want to combine this data with the Ticket metrics (api/v2/ticket_metrics.json), however I've read up on, and realized that you can only grab the lastest ~120 days worth of metrics using that API.

How do I access the full history of Ticket Metrics?
(and how are we supposed to access these incrementally since there's no generated_timestamp/start_time for Metrics)