kunihiko harada

Hi, everyone.

I'm working on creating/updating many users with `v2/users/create_or_update_many` API and would like to clarify the specification of the response of `job_status`, especially for the key `results`.

I got the following response with 3 users request (omitted some keys).

• Is the order of the results guaranteed to be same as the order in the request?
• Is there any other status other than "Created", "Updated", "Failed"?

{ "job_status": {
    "results": [
      { "id": 1900233268488, "status": "Created", "email": "success_created@example.com"},
      { "id": 902860577023, "status": "Updated", "email": "success_modified@example.com"},
      { "id": 2, "error": "UserUpdateError", "details": "Name: Email:  error@example.com_ is not properly formatted", "status": "Failed" }
    ]
}}

 

I read https://developer.zendesk.com/api-reference/ticketing/ticket-management/job_statuses/#results and https://developer.zendesk.com/api-reference/ticketing/users/users/#create-or-update-many-users but could not find out detail.

If someone would help with this, I would really appreciate. Thank you!