Thomas D'Hoe

1. Community
2. Feedback - Ticketing System (Support)
3. Adding Fields To Views

Good idea!  I just upvoted your request!

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• Thomas D'Hoe
• Created November 19, 2019 16:26
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Drag and drop for ticket tabs

Indeed, this would be great. Als a button "close all tabs" would be nice!

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• Thomas D'Hoe
• Created November 18, 2018 09:40
• 12 votes

1. Community
2. Discussion - Tips and best practices from the community
3. Restricting Satisfaction Surveys by Date

Indeed, there where some problems.

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• Thomas D'Hoe
• Created March 28, 2018 16:11
• 0 votes

1. Community
2. Discussion - Tips and best practices from the community
3. Restricting Satisfaction Surveys by Date

Hi everyone, Could it be that the automatisation "notification recently sent" doesn't works when you have 3 surveys for the same customer on the same day? I have an example where the survey questio...

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• Thomas D'Hoe
• Created March 28, 2018 10:32
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Email Trigger based on custom date field

+1

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• Thomas D'Hoe
• Created October 11, 2017 19:45
• 0 votes

1. Community
2. Discussion - Tips and best practices from the community
3. Restricting Satisfaction Surveys by Date

James, Thanks! I need also the same thing as you!  

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• Thomas D'Hoe
• Created October 04, 2017 19:08
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Random Satisfaction Surveys - Set Sampling Rate

Work around suggestion: https://support.zendesk.com/hc/en-us/community/posts/115007818067-Restricting-Satisfaction-Surveys-by-Date

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• Thomas D'Hoe
• Created October 04, 2017 18:16
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Random Satisfaction Surveys - Set Sampling Rate

C'mon Zendesk! Move on this one please. Thanks!

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• Thomas D'Hoe
• Created September 13, 2017 09:50
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Random Satisfaction Surveys - Set Sampling Rate

Check!

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• Thomas D'Hoe
• Created March 17, 2017 15:09
• 0 votes