Tobias Hermanns

1. Community
2. Feedback - Ticketing System (Support)
3. Change text colour in Ticket editor

Hi,   we really like to highlight important things in red. Any chance?

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• Tobias Hermanns
• Created June 12, 2018 15:34
• 5 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Trigger Received At

+1   We´ve a use case, where we want forward people to our Helpcenter and block Mail one by one...   By over 100 Mail address it´s hard to setup 98, instead of 2.    

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• Tobias Hermanns
• Created September 14, 2018 10:35
• 4 votes

1. Community
2. Feedback - Help Center (Guide)
3. Ability to show On-hold Status on Customer Portal

But display "On-Hold" instead of Open is not enough. We should be able to define a Sub Status for On-Hold like: On-Hold -> Appointment Planned On-Hold -> Development Working on a Fix On-Hold -> Wai...

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• Tobias Hermanns
• Created April 27, 2018 16:08
• 4 votes