Greg Mason

1. Sell
2. ...
3. How to get help with the sales CRM
4. When I try to "Sign in with Microsoft" I am getting a "Cannot Authenticate" error message

I figured out the issue.  The email integration will also throw this error if an Office 365 username is different than their primary email address.  O365 username and primary email address must mat...

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• Greg Mason
• Created September 15, 2021 21:30
• 1 vote

1. Sell
2. ...
3. How to get help with the sales CRM
4. When I try to "Sign in with Microsoft" I am getting a "Cannot Authenticate" error message

I've made sure settings for the mailbox are correct.  Settings for the organization are correct.  What other reasons would this error pop up?

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• Greg Mason
• Created August 23, 2021 18:15
• 0 votes