Kyle Johnson
-
Total activity24
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes3
-
Subscriptions6
Activity overview
Latest activity by Kyle Johnson-
Kyle Johnson created a post,
Images not displaying in articles for users who are not signed-in (but display fine for those who are)
For some reason, there are some articles in our knowledge base that do not display for users if they're not signed in. Other images in the same article display fine; it's somehow only an issue for ...
-
Kyle Johnson commented,
Xin that is a great question, which I am unfit to answer because our developers did it. We have a custom theme.
-
Kyle Johnson commented,
Xin we experienced something similar where users were treating our search bar like Google and typing full sentences and sometimes paragraphs, which made the search results pretty useless. One thing...
-
Kyle Johnson commented,
We've had issues with our users (and even myself) getting completely different search results when we first hit the "search" button, compared to if you just click the "search" button a second time....
-
Kyle Johnson created a post,
Articles not accessible to some users from the user segment it's set for
We have an issue where some of our signed-in users who've been verified to have the correct user segment assignment are not able to: Open links to articles that are restricted to their user segmen...
-
Kyle Johnson commented,
Great question, @.... Since there's nothing in the article itself that invites printing, the problem can be replicated by printing the page from the browser. Would there be a way to add a plug-in o...
-
Kyle Johnson commented,
@... No worries. I figured something more was going on, so I added another article in a different section to start over. The person who responded said this issue is related to the custom theme we h...
-
Kyle Johnson commented,
Super helpful. Thanks, Kasper!
-
Kyle Johnson created a post,
Articles do not print correctly
When trying to print an article, our menu gets revealed in a way that overlaps with the article's content and makes the printout unusable. Is there a way to fix this? I would think there is a way t...
-
Kyle Johnson commented,
@... Hey there, just wanting to check in on this to see if there's a way we can make articles print correctly. It's becoming more and more of an issue for us.