Kevin Mauldin

1. Guide
2. ...
3. Managing your knowledge base
4. How can I export my Help Center content?

What happened to the Knowledge Base to PDF app that used to allow the downloading of Zendesk guides to PDF format? I've been wondering the same thing. I emailed support@kolibridigital.com to ask ...

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• Kevin Mauldin
• Created December 15, 2021 04:08
• 1 vote

1. Support
2. ...
3. Tickets
4. How can I view tickets I follow?

Here to add my name to the list. This should be a default view for Light Agents. I was also surprised to find out that it's not possible to even create a custom view for this :(

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• Kevin Mauldin
• Created November 09, 2021 00:29
• 3 votes

1. Support
2. ...
3. Slack integration
4. Understanding, installing, and configuring the Slack for Zendesk Support integration

Will this app be getting an update to use webhooks soon?

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• Kevin Mauldin
• Created July 26, 2021 17:05
• 0 votes

1. Zendesk updates
2. Announcements
3. New “Transfers only” agent state for Zendesk Talk

I'm absolutely loving this! Thank you for implementing it. When will it be made available in the Android app?

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• Kevin Mauldin
• Created July 14, 2021 23:57
• 0 votes