Brandon Geick

1. Community
2. Feedback - Ticketing System (Support)
3. Include partial searches in Zendesk Support Search

I have the same request.  There's data in my Zen tickets that has useless letters in front of the important numbers. But its all in-line with no spaces. Ex: CS0332522 When searching '332522'  I get...

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• Brandon Geick
• Created February 18, 2022 16:12
• 0 votes

1. Chat
2. ...
3. Best practices and recipes
4. Targeting key visitors with proactive chat

Can I use the Visitor Tags option to target my users who have defined user tags ? 

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• Brandon Geick
• Created October 27, 2021 21:52
• 0 votes

1. Guide
2. ...
3. How to customize the theme of the help center
4. How can I disable the subject and description fields from the request form?

I need to hide an auto fill the Subject field in a public form.   I need to hide my Description field.  

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• Brandon Geick
• Created August 30, 2021 20:53
• 0 votes