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Jack Trimber

Joined Oct 16, 2021

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Last activity Oct 16, 2021

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ACTIVITY OVERVIEW

Latest activity by Jack Trimber

Jack Trimber commented,

CommentManaging Talk

Hello, the IVR option is not popping up under the talk/routing tab in the admin center. What can I do?

Edited by Zendesk Team

View comment · Posted Sep 27, 2021 · Jack Trimber

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Jack Trimber commented,

CommentAdditional ticket channels

Is there a way that I can adjust the dial plan so that the customer can dial a number to take them to an agent who handles specific issues? 

View comment · Posted Sep 22, 2021 · Jack Trimber

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