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Michelle

Joined Oct 16, 2021

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Last activity Oct 16, 2021

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Latest activity by Michelle

Michelle commented,

CommentReporting for Chat

Thanks @...! Just to clarify, that way I will be able to know how many tickets were created based on the proactive chat trigger, but not the # of times the proactive chat was triggered, is that correct? How can I figure out the latter?

View comment · Posted Aug 16, 2021 · Michelle

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Michelle commented,

CommentReporting for Chat

Hi Zendesk Team, can we know how many times a proactive chat has been triggered, regardless of whether it has been served or not. Thanks!

View comment · Posted Aug 10, 2021 · Michelle

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