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Tomoya Kitayama's Avatar

Tomoya Kitayama

Joined Oct 16, 2021

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Last activity Oct 16, 2021

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Latest activity by Tomoya Kitayama

Tomoya Kitayama commented,

CommentZendesk messaging

Hi @...

It is possible to set user email to the messenger email input box via API or cookie?
https://developer.zendesk.com/documentation/zendesk-sdks/sdks/web/sdk_api_reference/

Our system has user email, and we want to avoid this user process, system set it automatically.

View comment · Posted Aug 05, 2021 · Tomoya Kitayama

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Tomoya Kitayama commented,

CommentZendesk messaging

Hi,

Can you update the roadmap of this article?

  • No user authentication: It is not currently possible for a business to verify the identity of a user. We expect to remove this limitation, and provide user authentication capabilities in Q2, 2021.

We really want to use this feature, but Q2 is over now.

View comment · Posted Jul 06, 2021 · Tomoya Kitayama

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