Randy Magliozzi
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Total activity14
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Last activity
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Activity overview
Latest activity by Randy Magliozzi-
Randy Magliozzi commented,
We encountered the same, cryptic error ONLY after one of our customers had a bad experience by not receiving a welcome email. We checked the logs -- nothing! But noticed the last log entry was al...
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Randy Magliozzi commented,
Re: Access to Email logs. When integrating customer engagement workflows across cloud apps, it's often a requirement to send an end-user email communication (new subscription, service request conf...
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Randy Magliozzi commented,
@Caroline Kello -- any chance of logging Emails sent to Users in the Audit Log? Many vendor platforms offer this now. Great for troubleshooting end-user support requests. Thank you for considering.
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Randy Magliozzi commented,
Having trouble getting support for the Salesforce integration. I've noticed the following behavior. We create a new Account followed by a new Contact through the integration which creates the Orga...
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Randy Magliozzi commented,
We're in the process of implementing the Salesforce integration and have run into a few challenges. 1.) Welcome Emails are not being triggered when a new Org/User is created through the sync -- is...
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Randy Magliozzi commented,
Is there anyway to set or increase the number of records display in the view from 5 to 10 or 100? Thanks!