Chris Gregory
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Activity overview
Latest activity by Chris Gregory-
Chris Gregory commented,
Michael, we had a similar need. Not sure what scale you are trying to achieve for your demo. I was able to have about 4 or more simulated chats in sandbox on my workstation during a training sessio...
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Chris Gregory created a post,
Banning Visitors in Chat Tabs
Our UAT in agent workspace yielded the strong sentiment from our agents that they should be able to ban a visitor from a chat tab without having to open the agent workspace chat dashboard. We under...
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Chris Gregory commented,
Hello, what is the timeline for being able to ban a chat visitor from a ticket tab? In our sandbox we are able to ban from the chat app view, but we would ideally like to have this hidden from agen...