Roland Hill

1. Community
2. Feedback - Mobile Apps

Hi, There is a bug in the Sell iPhone app. The scenario which triggers the app to crash is when the the "source " field is selected and the user uses the search function at the top of the source li...

• Roland Hill
• Created December 01, 2022 22:16
• 1 follower
• 0 comments
• 0 votes

1. Community
2. Zendesk Sell Q&A

Hi, In Sell, exporting a smart list of deals with Products (Product Catalogue) provides two reports. Deals c/w products Deals c/w products by products I need to pull in data via the API that is s...

• Roland Hill
• Created April 19, 2022 22:33
• 2 followers
• 1 comment
• 0 votes

1. Community
2. Feedback - Platform: Apps & Integrations

Feature Request Summary:  Zendesk Sell Mobile app should contain the Product Catalogue as per the web browser version. Currently you can only utilise the Product Catalogue via the web browser. De...

• Roland Hill
• Created April 19, 2022 21:51
• 1 follower
• 0 comments
• 0 votes

1. Community
2. Feedback - Platform: Apps & Integrations

Feature Request Summary:  Zendesk Sell Product Catalogue should have the ability to select multiple items in one go. Currently you can only select an individual item per search. Description/Use C...

• Roland Hill
• Created April 19, 2022 21:35
• 1 follower
• 0 comments
• 0 votes

1. Community
2. Feedback - Sales CRM (Sell)

Hi, We need to be able to create smart lists that contain deleted Agents. When a sales Agent leaves the business, we reassign all current deals, leads contacts etc. as per the reallocate-delete fun...

• Roland Hill
• Created March 15, 2022 22:39
• 2 followers
• 2 comments
• 0 votes

1. Community
2. Zendesk Sell Q&A

Hi, Is there a way to filter activities in the mobile app as there is for the desktop? I'm planning on relaxing some of our permissions to foster better cross-market collaboration but this is causi...

• Roland Hill
• Created March 14, 2022 22:27
• 3 followers
• 3 comments
• 1 vote

1. Community
2. Feedback - Sales CRM (Sell)

The full export used to include a “documents.0” CSV file. We use this file in a process used to backup these documents to our local server. I did a full export today and that file is not included. ...

• Roland Hill
• Created January 09, 2022 23:25
• 4 followers
• 3 comments
• 1 vote

1. Community
2. Zendesk Sell Q&A

I have set up a new sales pipeline in Sell and moved our entire sales team over to it. When I try to delete the old pipeline I get the following message: None of my active or disabled users are as...

• Roland Hill
• Created December 08, 2021 19:55
• 2 followers
• 1 comment
• 0 votes

1. Community
2. Zendesk Sell Q&A

Hi, The Zendesk Mobile app is not syncing all of our Zendesk data. For example, a Organization on the desktop app shows 4 closed deals, yet the mobile app shows zero. Is this by design to reduce th...

• Roland Hill
• Created October 14, 2021 20:43
• 2 followers
• 1 comment
• 2 votes