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The Eagle

Joined Oct 16, 2021

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Last activity Dec 28, 2023

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Latest activity by The Eagle

The Eagle created a post,

Post Q&A - Help center and community

Hi,

When a user creates a ticket in my org, I want to tweak the "Suggested Articles" to search into other sources than the Zendesk KB (our community forums, our ELMS etc).

How can I do that ? where is the doc ?

 

Thank you

Posted Sep 16, 2021 · The Eagle

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The Eagle commented,

CommentSetting up and managing community

can these badges be awarded automatically once the user has reached a certain level of reply, answers, upvote ?

View comment · Posted Jul 16, 2021 · The Eagle

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