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The Eagle
Joined Oct 16, 2021
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Last activity Dec 28, 2023
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Latest activity by The Eagle
The Eagle created a post,
Post Q&A - Help center and community
Hi,
When a user creates a ticket in my org, I want to tweak the "Suggested Articles" to search into other sources than the Zendesk KB (our community forums, our ELMS etc).
How can I do that ? where is the doc ?
Thank you
Posted Sep 16, 2021 · The Eagle
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The Eagle commented,
CommentSetting up and managing community
can these badges be awarded automatically once the user has reached a certain level of reply, answers, upvote ?
View comment · Posted Jul 16, 2021 · The Eagle
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