The Eagle
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Activity overview
Latest activity by The Eagle-
The Eagle created a post,
"Suggested Article" when use creates a new ticket to lookup into other sources
Hi, When a user creates a ticket in my org, I want to tweak the "Suggested Articles" to search into other sources than the Zendesk KB (our community forums, our ELMS etc). How can I do that ? where...
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The Eagle commented,
can these badges be awarded automatically once the user has reached a certain level of reply, answers, upvote ?