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Thibaut

Joined Oct 16, 2021

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Last activity Mar 27, 2024

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ACTIVITY OVERVIEW

Latest activity by Thibaut

Thibaut commented,

Community comment Feedback - Ticketing system (Support)

Nobody?

View comment · Posted Jul 20, 2021 · Thibaut

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Thibaut commented,

CommentWeb Widget (Classic) documentation

Hello Brett,

That's what I thought, unfortunately.

I just created a new topic.

Thank you.

View comment · Posted Jun 22, 2021 · Thibaut

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Thibaut created a post,

Post Feedback - Ticketing system (Support)

Hello,

I'm looking to change two things that don't make sense to me on the Web Widget.

1 / When the Web Widget is displayed in full screen on mobile, I think it would be better to change this icon. More understandable.

2 / Also on mobile, I would like to add an "OK" or "Search" button, something like that, in the search bar. Few people are familiar with having to press the "Return" key on their smartphone keypad to validate a form. When I watch my visitors sessions with HotJar, I have approximately 20% of people typing their search but failing to validate the form ...

Guess it is not possible to achieve this with custom code? Don't you think these are good ideas?

Thanks.

Posted Jun 22, 2021 · Thibaut

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Thibaut commented,

CommentWeb Widget (Classic) documentation

Hello,

I'm looking to change two things that don't make sense to me on the Web Widget.

1 / When the Web Widget is displayed in full screen on mobile, I think it would be better to change this icon. More understandable.

2 / Also on mobile, I would like to add an "OK" or "Search" button, something like that, in the search bar. Few people are familiar with having to press the "Return" key on their smartphone keypad to validate a form. When I watch my visitors sessions with HotJar, I have approximately 20% of people typing their search but failing to validate the form ...

Guess it is not possible to achieve this with custom code? Don't you think these are good ideas?

Thanks.

 

View comment · Posted Jun 02, 2021 · Thibaut

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