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Ahmad Aoun

Joined Oct 16, 2021

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Last activity Jun 01, 2023

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ACTIVITY OVERVIEW

Latest activity by Ahmad Aoun

Ahmad Aoun commented,

Community comment Feedback - Help Center (Guide)

It's been over 5 years since this post... surely if it was rocket science you would have been done by now?

H2 2022 has come and gone, Q1 2023 has come and gone, and we're nearing the end of Q2 2023.

You already have a functioning searchable field in the admin center, and you're not creating something no one had done before: https://developer.mozilla.org/en-US/docs/Web/HTML/Element/datalist

Can we get some traction on this please?

View comment · Posted Jun 01, 2023 · Ahmad Aoun

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Ahmad Aoun commented,

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Any updates on this feature?
There are over 50 upvotes and a bunch of valid use cases here.

I have a list of over 50 apps for customers to select from, giving them the ability to search will reduce the "New Application" selection because they are unable to find the app they need in the lost list of apps.

View comment · Posted Jul 20, 2021 · Ahmad Aoun

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Ahmad Aoun commented,

CommentEnd users and organizations

If we add a new org with "Can view own tickets only", then we give a user "Can view tickets from user's org" access...

Will that single user receive notifications of new tickets logged by others in the same org and updates on them or would they need to check the tickets under the help centre "My Activity" to view any updates?

 

View comment · Posted Jul 19, 2021 · Ahmad Aoun

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