Maria Dailey
Joined Oct 16, 2021
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Last activity Oct 16, 2021
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Latest activity by Maria Dailey
Maria Dailey commented,
CommentMeasuring success
@... Yes, that's exactly what I'm thinking. Zendesk should strongly consider this feedback.
View comment · Posted Sep 23, 2021 · Maria Dailey
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Maria Dailey commented,
CommentMeasuring success
Can "Good" and "Bad" be removed? They cause a lot of stress as an agent. "Satisfied" and "Unsatisfied" relay the same message without being hurtful. Also would like to see another question that specifies if the feedback is for the company vs individual agent.
View comment · Posted Sep 21, 2021 · Maria Dailey
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